Terms of Service
Please read these terms carefully before using Pickleball Parlor. By using our platform, you agree to be bound by these terms.
Last Updated: February 5, 2026
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Acceptance of Terms
Agreement to Terms
By accessing or using the Pickleball Parlor platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform. These Terms apply to all users, including players, tournament organizers, referees, spectators, and venue operators.
Eligibility
You must be at least 13 years old to use this Platform. If you are between 13 and 18 years old, you must have permission from a parent or legal guardian to use the Platform. By using the Platform, you represent that you meet these requirements.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the modified Terms.
Account Registration & Security
Account Creation
To access certain features of the Platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update your information as necessary to keep it accurate.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
One Account Per Person
Each individual may maintain only one account. Creating multiple accounts to circumvent bans, manipulate rankings, or gain unfair advantages is prohibited and may result in permanent suspension of all associated accounts.
Tournament Participation
Registration
When you register for a tournament, you agree to abide by the specific rules and regulations set by the tournament organizer, as well as these general Terms. Registration is subject to availability and may be subject to approval by the tournament organizer.
Skill Level Accuracy
You agree to accurately represent your skill level (DUPR rating or self-assessed level) when registering for tournaments. Intentionally misrepresenting your skill level to gain a competitive advantage ("sandbagging") is prohibited and may result in disqualification and account suspension.
Attendance & Punctuality
You agree to arrive on time for your scheduled matches. Failure to appear for a match within the designated window may result in forfeiture of the match. Repeated no-shows may result in account restrictions.
Waivers & Releases
Participation in tournaments may require you to sign waivers and liability releases. By registering for a tournament, you acknowledge that pickleball is a physical activity with inherent risks, and you assume responsibility for any injuries sustained during participation.
Equipment & Attire
You are responsible for bringing appropriate equipment (paddle, shoes, attire) to tournaments unless otherwise specified by the organizer. Equipment must comply with USA Pickleball or relevant governing body regulations.
Payments, Fees & Refunds
Tournament Entry Fees
Tournament entry fees are set by individual tournament organizers and processed through our secure payment system powered by Stripe. All prices are displayed in USD unless otherwise indicated. Fees are due at the time of registration.
Processing & Service Fees
A small service fee may be added to tournament entry fees to cover payment processing and platform operating costs. This fee will be clearly displayed before you complete your registration.
Refund Policy
Refund policies are set by individual tournament organizers and will be clearly stated on each tournament's registration page. Generally, full refunds are available if requested before the registration deadline. Partial refunds or credits may be available after the deadline at the organizer's discretion. No refunds are typically provided after the tournament bracket has been finalized or the event has started.
Cancellations
If a tournament is cancelled by the organizer, you will receive a full refund of your entry fee. We are not responsible for any travel, lodging, or other expenses incurred due to tournament cancellation.
Code of Conduct
Sportsmanship
You agree to conduct yourself in a sportsmanlike manner at all times. This includes treating opponents, partners, referees, organizers, and spectators with respect. Harassment, bullying, discrimination, or abusive behavior of any kind will not be tolerated.
Fair Play
You agree to play by the rules and accept referee decisions. Cheating, match-fixing, or any form of fraudulent activity is strictly prohibited and will result in immediate disqualification and permanent account ban.
Online Conduct
When using the Platform's communication features, you agree not to post or transmit content that is offensive, defamatory, obscene, threatening, or otherwise inappropriate. Spam, solicitation, and promotional content unrelated to pickleball are prohibited.
Violations
Violations of this Code of Conduct may result in warnings, match forfeiture, disqualification, suspension, or permanent ban from the Platform, at our sole discretion.
Prohibited Activities
You agree NOT to:
• Use the Platform for any unlawful purpose or in violation of any applicable laws • Impersonate any person or entity, or falsely represent your affiliation with any person or entity • Interfere with or disrupt the Platform or servers/networks connected to the Platform • Attempt to gain unauthorized access to any part of the Platform or other users' accounts • Use automated systems (bots, scrapers) to access the Platform without permission • Collect or harvest personal information of other users without their consent • Upload viruses, malware, or other malicious code • Circumvent any security measures or access restrictions • Use the Platform to promote competing services without authorization
Intellectual Property
Platform Content
The Platform and its original content, features, and functionality are owned by Pickleball Parlor and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Platform without our express written permission.
User Content
You retain ownership of content you submit to the Platform (photos, profile information, comments). By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in connection with operating the Platform.
Tournament Data
Match results, scores, rankings, and related statistical data generated through the Platform may be used by us for promotional purposes, analytics, and to improve our services.
Disclaimers & Limitation of Liability
Platform Provided "As Is"
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
Physical Activity Risks
Pickleball is a physical activity with inherent risks including but not limited to physical injury, heat-related illness, and accidents. We are not responsible for any injuries, damages, or losses resulting from your participation in tournaments or other activities facilitated through the Platform.
Third-Party Services
The Platform may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or actions of these third parties.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PICKLEBALL PARLOR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
Indemnification
Your Responsibility
You agree to indemnify, defend, and hold harmless Pickleball Parlor and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your conduct in connection with tournaments or events.
Dispute Resolution
Informal Resolution
Before filing any formal legal claim, you agree to first contact us at info@pickleballparlor.io to attempt to resolve the dispute informally. We will work in good faith to resolve any issues within 60 days.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration shall take place in Delaware or remotely via video conference, at your option.
Class Action Waiver
YOU AGREE TO RESOLVE ANY DISPUTES ON AN INDIVIDUAL BASIS AND WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION.
Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your right to use the Platform will immediately cease.
Termination by Us
We reserve the right to suspend or terminate your account at any time, with or without cause and with or without notice, including if we believe you have violated these Terms. Upon termination, your right to use the Platform will immediately cease.
Effect of Termination
Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pickleball Parlor regarding your use of the Platform.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms at any time without restriction.
Questions About These Terms?
If you have any questions about these Terms of Service, please reach out to our legal team.